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Policy Summary

Velocity Lab Innovation ("VLI", "we", "us", or "our") respects the personal data privacy of all clients, website visitors, workshop participants, and institutional contacts. This policy outlines our practices regarding the collection, use, retention, transfer, and security of personal data in compliance with the Personal Data (Privacy) Ordinance (Cap. 486, Laws of Hong Kong) ("PDPO").

This document includes our statutory Personal Information Collection Statement ("PICS"), provided in accordance with Data Protection Principle 1(3) of the PDPO.

Personal Information Collection Statement (PICS)

When you interact with VLI—including submitting an inquiry on velocity-lab.com/product, utilizing the online quote cart, booking a workshop on velocity-lab.com/services, or contacting us directly—we may collect personal data from you.

Purpose of Data Collection

Personal data collected by VLI will be used strictly for the following purposes:

• Assessing equipment and service inquiries and preparing tailored commercial quotations.
• Processing, fulfilling, and delivering orders for drone hardware, power systems, and replacement parts.
• Administering warranty registrations, RMA repair requests, and VLI-CARE annual service contracts.
• Planning and delivering drone education courses, teacher training workshops, and competition operations.
• Complying with statutory requirements under Hong Kong aviation or financial reporting laws.

Voluntary Provision and Impact of Non-Provision

The provision of personal data to VLI is voluntary. However, where requested data is marked as mandatory or necessary for transaction processing (e.g., recipient contact details for equipment courier delivery or billing verification), failure to provide such data may prevent VLI from issuing a formal quotation, fulfilling an order, or confirming workshop bookings.

Disclosure and Transfer of Personal Data

Personal data held by VLI is kept strictly confidential. VLI does not sell, rent, or trade your personal data. We may disclose or transfer personal data solely to the following classes of third parties on a strict need-to-know basis:

• Logistical service providers and courier companies (e.g., for shipping drone hardware and battery packs within Hong Kong).
• Financial institutions, payment processors, and banking partners (e.g., HSBC Commercial Banking) for payment settlement and audit compliance.
• Technical service contractors engaged to support website hosting, database operations, or workshop delivery, bound by confidentiality obligations.
• Regulatory bodies, law enforcement, or government agencies where mandated by law or court order.

Direct Marketing Policy

VLI complies with Part 6A of the PDPO regarding direct marketing. We will not use your personal data to send promotional newsletters, product launch announcements, or tournament invitations without your explicit prior consent.

If you have provided consent, you maintain the right to withdraw consent and opt out of direct marketing communications at any time, free of charge, by emailing info@velocity-lab.com with the subject "Unsubscribe".

Data Retention and Security Safeguards

VLI retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or to satisfy legal, tax, accounting, or regulatory requirements. Commercial and invoice records are typically retained for seven (7) years in accordance with Hong Kong tax laws.

We implement robust physical, technical, and managerial safeguards to protect personal data against unauthorized access, accidental loss, processing, alteration, or disclosure. All digital transmissions via VLI portals use encrypted protocols.

Cookies and Web Analytics

VLI digital portals use functional and performance cookies to maintain session states, manage the quote cart, and collect anonymized website usage analytics. You may configure your browser settings to refuse or delete cookies; however, certain portal functions (such as the equipment quote cart) may experience limited functionality.

Data Subject Rights: Access and Correction

Under the PDPO, you have the right to request access to and correction of your personal data held by VLI. To exercise your rights, please submit a written request to:

Data Protection Liaison, Velocity Lab Innovation
Email: info@velocity-lab.com · Phone: +852 6650 7520
Subject: "Data Access Request / Data Correction Request (PDPO)"

In accordance with the PDPO, VLI may charge a reasonable administrative fee for processing data access requests.

General Terms

VLI reserves the right to review and update this Privacy Policy and PICS periodically to reflect evolving legal requirements and operational practices. The updated version will be published on our website with the revised effective date. Continued engagement with VLI following published updates constitutes acceptance of the revised policy.

Terms Summary

These Terms of Use govern access to and use of websites, digital catalogues, quotation carts, and inquiry portals operated by Velocity Lab Innovation ("VLI", "we", "us", or "our"), including velocity-lab.com and associated subdomains. By browsing our portals, requesting equipment pricing, or communicating with VLI, you ("User" or "Client") agree to be bound by these Terms.

Catalogue Pricing and Quotation Disclaimer

Prices and specifications displayed on the VLI online equipment catalogue at velocity-lab.com/product serve strictly as preliminary reference points. Listed figures do not constitute a legally binding public offer to sell.

A binding purchase or service contract is formed only when VLI issues a formal written quotation or pro-forma invoice, and the client confirms acceptance via an authorized Purchase Order (PO), signed quote acceptance, or settlement of the agreed deposit.

Intellectual Property Rights

All content published across VLI portals—including software code, Smart Referee system algorithms, tracking workflows, technical schematics, 3D cage designs, course curriculum outlines, text, photography, and brand graphics—is the exclusive intellectual property of Velocity Lab Innovation or its hardware partners and is protected by Hong Kong and international copyright and trademark laws.

Users may view, download, and print catalogue materials solely for internal evaluation or institutional procurement review. Reproducing, reverse-engineering, modifying, distributing, or commercially exploiting VLI intellectual property without prior written consent is strictly prohibited.

Acceptable Use of Digital Portals

Users agree to use VLI portals strictly for lawful purposes and must not:

• Submit fraudulent, misleading, or abusive equipment inquiries or quote requests.
• Attempt to compromise website security, bypass technical access restrictions, or scrape portal data using automated tools.
• Misrepresent affiliation with educational institutions, sports clubs, or government procurement bodies.

Accuracy of Technical Information

VLI makes every reasonable effort to ensure that drone weights, motor KV ratings, flight times, battery capacities, and competition whitelist standards (e.g., FAI F9A-A and F9A-B) are accurate and current. However, manufacturers periodically modify raw components, cage molds, and firmware versions. Exact flight endurance, thrust, and telemetry performance may vary based on environmental conditions, pilot skill, and payload configuration.

Limitation of Liability

To the maximum extent permitted under Hong Kong law, VLI shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of, or inability to use, our digital portals or published materials.

VLI does not warrant that website functions will be uninterrupted or error-free, or that server infrastructure is free of malicious software, although industry-standard security measures are actively maintained.

Third-Party Links and Services

Our website may link to third-party services, including component manufacturers (e.g., Betaflight, ExpressLRS), international aeromodelling bodies, courier tracking platforms, and external video services. VLI exercises no editorial control over third-party websites and accepts no responsibility for their content, policies, or operating practices.

Governing Law and Jurisdiction

These Terms of Use and any non-contractual obligations arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. All disputes arising under these Terms shall be subject to the exclusive jurisdiction of the Courts of Hong Kong SAR.

General Terms

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. VLI's failure to enforce any right or provision shall not constitute a waiver of future enforcement.

VLI reserves the right to revise these Terms of Use at any time by updating this document. Continued use of the website following published updates constitutes acceptance of the revised Terms. For legal or commercial inquiries, contact info@velocity-lab.com.

Advisory Summary

This advisory provides critical compliance guidance for schools, universities, clubs, tournament organizers, and individual pilots operating drone soccer equipment, FPV aircraft, and radio transmission systems supplied by Velocity Lab Innovation ("VLI").

Unmanned aerial vehicles operating in Hong Kong are governed by the Civil Aviation Department ("CAD") under the Small Unmanned Aircraft Order (Cap. 448G, Laws of Hong Kong) and by the Office of the Communications Authority ("OFCA") under the Telecommunications Ordinance (Cap. 106). This document outlines equipment classifications, outdoor operating restrictions, indoor arena exemptions, and radio frequency regulations.

Statutory Classification of VLI Drone Equipment

Under Cap. 448G, Small Unmanned Aircraft ("SUA") are categorized according to their maximum All-Up-Weight ("AUW"), which includes the airframe, battery, protective cage, and all attached accessories.

Indoor and Enclosed Arena Operating Exemption

Drone soccer is fundamentally designed as an indoor sport played inside enclosed protective netting or specialized arena enclosures.

Under Cap. 448G, the statutory flight restrictions governing the navigable airspace of Hong Kong apply to outdoor flight operations. Operations conducted entirely within an enclosed indoor venue, sports hall, classroom, or fully enclosed safety cage—where the aircraft cannot escape into open airspace—are exempt from outdoor airspace restrictions, including:

• The statutory 90-meter (300-foot) altitude limit.
• Daytime-only visual flight rules.
• Outdoor restricted flying zone restrictions (e.g., proximity to Victoria Harbour, airports, or helipads).

School teachers and tournament operators are reminded that while CAD outdoor airspace rules do not apply indoors, institutional safety and venue safeguarding policies must be strictly maintained at all times.

Outdoor Flight Requirements under Cap. 448G

If any VLI drone is operated outdoors (e.g., for test flights, outdoor demonstrations, or open-air practice), the operator must strictly adhere to the CAD SUA Order:

• eSUA Registration: Category A2 aircraft (>250g) must be registered with the CAD via the eSUA electronic portal (esua.cad.gov.hk), and the assigned registration label must be clearly affixed to the airframe.
• Pilot Registration: Remote pilots operating Category A2 aircraft must be registered with the CAD.
• Third-Party Liability Insurance: Under the SUA Order, Category A2 standard operations will require third-party liability insurance (minimum HK$5,000,000 cover for third-party death or bodily injury) from a date to be announced by the CAD in the Gazette. Until that requirement takes effect, VLI strongly recommends that all outdoor Category A2 operators maintain equivalent cover.
• Operating Boundaries: Maintain Visual Line of Sight (VLOS) at all times; do not exceed 90 meters above ground level; do not fly within designated Restricted Flying Zones (RFZs); and never operate over uninvolved crowds or open vehicles.

Radio Frequency Compliance (OFCA Cap. 106)

All remote control transmitters, ELRS radio modules, telemetry units, and wireless Smart Referee devices supplied by VLI are engineered to comply with the Telecommunications Ordinance (Cap. 106) and the Class Licence for Short Range Devices administered by OFCA.

• Operating Frequencies: Equipment operates within authorized Industrial, Scientific, and Medical (ISM) frequency bands: 2.400 GHz – 2.4835 GHz (spread-spectrum R/C control and telemetry); 5.725 GHz – 5.875 GHz (video transmission and secondary data channels); and ExpressLRS (ELRS) 2.4 GHz systems.
• Power Restrictions: Transmission power must not exceed maximum statutory Effective Isotropic Radiated Power (EIRP) limits (100 mW for 2.4 GHz spread spectrum systems). Users must not install high-power signal amplifiers or operate unauthorized frequencies (e.g., non-compliant 915 MHz or 868 MHz bands without an appropriate OFCA station license).

Battery Safety and Environmental Waste Disposal

High-discharge Lithium Polymer (LiPo) and LiHV batteries require safe storage, charging, and disposal protocols:

• Operating Integrity: Always charge batteries on non-flammable surfaces using multi-channel smart balance chargers (e.g., TATTU TA300, ToolkitRC D6 PRO) inside fire-retardant safety sacks. Never leave charging packs unattended.
• Decommissioning & Recycling: Swollen, punctured, or chemically exhausted batteries must be discharged to 0.0V using a dedicated balance discharger or salt-water bath, and disposed of via authorized collection points under the Hong Kong Environmental Protection Department (EPD) Rechargeable Battery Recycling Programme.

General Terms

This advisory is provided for informational and operational safety compliance only and does not constitute formal legal counsel. Operating unmanned aircraft in breach of the Small Unmanned Aircraft Order (Cap. 448G) or the Telecommunications Ordinance (Cap. 106) is a criminal offense in Hong Kong, subject to statutory fines and imprisonment.

The customer and remote pilot remain solely responsible for verifying local airspace classification, obtaining required CAD permits, maintaining third-party insurance, and operating aircraft safely. For regulatory guidance and equipment declarations, contact info@velocity-lab.com.